Frequently Asked Questions (FAQs)

 

What types of skincare products do you offer?

Kiss My Gua specializes in luxurious skincare products that enhance beauty routines. Our offerings include rejuvenating Gua Sha Face Oil, Purifying Mousse, Brightening Eye Cream, Natural Retinol Alternative Oil Serum, and premium stainless steel Gua Sha, designed to provide effective and indulgent self-care rituals.

How do Gua Sha tools benefit the skin?

Gua Sha tools are known to promote lymphatic drainage, improve circulation, and reduce puffiness. Studies suggest that regular use can enhance skin elasticity and promote a more radiant complexion, contributing to a youthful appearance.

What ingredients are used in your Gua Sha Face Oil?

Our Gua Sha Face Oil is formulated with a blend of high-quality, skin-nourishing ingredients. These ingredients are selected for their ability to hydrate, rejuvenate, and enhance the overall health of the skin, ensuring optimal results when used in conjunction with Gua Sha techniques.

How should I incorporate Gua Sha into my skincare routine?

To effectively incorporate Gua Sha into your skincare routine, apply a few drops of our Gua Sha Face Oil to clean skin. Using the Gua Sha tool, gently glide it across the face in upward motions. This technique can be performed for 5-10 minutes, ideally 3-4 times a week, to achieve the best results.

Are your products suitable for all skin types?

Yes, our products are formulated to be suitable for a variety of skin types, including sensitive skin. However, it is advisable to conduct a patch test prior to full application to ensure compatibility with individual skin sensitivities.

What is the expected delivery time for orders?

Delivery times may vary based on location, but typically, orders are processed within 1-2 business days. Once shipped, standard delivery usually takes between 2-8 business days within the continental United States.

Do you offer returns or exchanges?

We prioritize customer satisfaction. If you are not completely satisfied with your purchase, please contact our customer service team within 30 days of receiving your order to discuss return or exchange options.

How can I contact customer support?

Customer support can be reached through our contact form on the website or via email. Our team is available to assist you with any inquiries or concerns regarding your order or our products.